The death of a loved one is never an easy experience. The staff at St. James’ are available to answer questions and assist in whatever way we can.
1. Your First Phone Call: Registering the Death
If an unexpected death has occurred, your first call should be to 911. The emergency response staff will direct you regarding the next steps. If an expected death takes place in a care facility, the medical staff will direct you regarding the next steps. If a death occurs outside of Ontario, it must be registered where it has happened. The local medical staff will produce the death certificate and prepare the deceased for transporting.
2. Arranging for Assistance of a Funeral Home or Transfer Service
Next, you will want to get in touch with a Funeral Home or Transfer Service of your choice. The staff there will assist you with transportation and final arrangements. Prior to meeting with the Funeral Home or Transfer Service staff, you may wish to ensure that you have documentation together, including the deceased’s identification and will.
3. If You Belong to a Parish
If you belong to a parish, you will want to be in touch with your priest or pastor. They will help you to plan a liturgical service. If you do not belong to a parish, our staff will provide you with some recommendations and alternatives.
4. Contact St. James’
There are a number of decisions to be made regarding burial, cremation and final resting place. The staff at St. James’ are available to help walk you through the options.
Whether a death is imminent, or has just occurred, the staff at St. James’ are here to help you make arrangements and to provide any other information you need.
Resource: “A Guide to Death Care in Ontario”
The Bereavement Authority of Ontario (BAO) has produced this free guide to help consumers know their rights and responsibilities before entering into contracts with organizations that are licensed under the Funeral, Burial and Cremation Services Act of 2002.